This policy is applicable to United States. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from Skyfaire Living, you accept the policies contained herein.
Shipping Costs
FREE Shipping to all contiguous US.
Processing, Transit & Order Cut-Off Time
Order Processing Time: 1-2 business days (Monday – Saturday)
Order Transit Time: 3-5 business days (Monday – Friday)
Order Cut-off Time: 2:00 PM (GMT-5 Eastern Standard Time)
Total Delivery Time: 4-7 business days
Delivery Method
We use FedEx, UPS, DHL, and Freight Shipping (Standard Curbside Delivery for large items).
Track Your Order
To track your order, please visit this page and input your order number: Track Your Order Here
Change of Address
If the shipping information you enter at the checkout is incorrect or inaccurate, we will try and track down the item that was dispatched by ours and our suppliers shipping carriers. Once the item is in transit, we can no longer change the delivery address. Please contact us within 2 hours of placing your order at hello@skyfaireliving.com.
Cancellations (Before Order Ships)
You have 2-hour grace period after placing an order to cancel so that we can give you a complete refund before your order leaves the warehouse. During regular business hours, you can reach our representatives by sending an SMS to (307) 218-2979, chatting online, or sending an email to hello@skyfaireliving.com.
Beyond 2 hours, we’ve processed your order, and it might have been shipped by our suppliers. Therefore, we can no longer cancel your order.
Parcels Damaged in Transit
Upon the delivery of your order, if any items are missing or damaged, please contact us at hello@skyfaireliving.com within 24 hours from the delivery date. Claims made after this time frame will not be accepted. You’re responsible to inspect the item and report any damage as soon as you receive the parcel.
Have questions?
Contact us at:
- Skyfaire Living
- Email: hello@skyfaireliving.com
- Call / SMS: (307) 218-2979
- Address: 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801, United States